We will be pleased to assist you in matters of service.

In urgent cases, you can reach our service team outside regular working hours:

Servicehotline: +49/991/290 90-200

Mon - Fri: 6:00 a.m. to 8:00 p.m. CET

Sat: 6:00 a.m. to 2:00 p.m. CET

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Remote maintenance:

By using the TeamViewer software our DEZIDATA-TVE technician is able to establish a connection via internet to your computer. By remote control the problem can be solved or configurations executed.

Download DEZIDATA-TVE Fernhelfer

CONDITIONS  FOR USE OF THE REMOTE SERVICE VIA TEAMVIEWER

This program will establish a session with a DEZIDATA-TVE service technician. Please note that this service is only available to our service times and after direct
conversation with our employees. The session meeting will be recorded for monitoring and billing purposes. The session of the remote maintenance is not
possible without direct approval from your side. The DEZIDATA Transport Vehicle Equipment GmbH assumes no liability for non-interference caused by it,
even if they occur promptly during/after online support.